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FAQS

Can I pay on-site for closings and openings?
Can I pay on-site for maintenance?
Can you test my pool water for me?
Can you test my water for me?
Cancellation or rescheduling fee?
Do I have to be home for my pool opening?
Do I have to be home for the pool closing?
Do I need to backwash after vacuuming?
Do I need to backwash if I have a cartridge filter?
Do you install pool liners?
Do you install pool pumps?
How do I sign up for weekly maintenance?
How do you backwash a pool?
How do you close a pool?
How do you open a pool?
How long does it take to close a pool?
How long does it take to open my pool?
How long should I run my pump?
How long should I wait to swim after shocking my pool with chlorine?
How long should my pool cover last?
How long should my pump last?
How long should my salt cell last?
How many visits is a full pool opening?
How much can an energy efficient pump save on my hydro bill?
How often should I backwash?
How often should I test my water?
I booked my pool closing but the weather is beautiful, can I reschedule?
I don’t want to take care of the pool at all, what package do I need?
I have a safety cover, is it going to take two visits?
I have a tarp & water bag cover, is it okay to hold it down with bricks or patio stones?
I have an attached spa – how much more does it cost to open?
I want to be home for my pool opening, will you call me on your way?
I’m vacuuming, but the suction isn’t very good. What should I do?
I’ve already removed the pool cover myself, can you come and start the system?
If I want to be home for my pool closing, will you call before you come?
If my hydro bill is reasonable, do I still need an energy-efficient pump?
Is there anything I need to do before my pool closing?
My pool is severely impacting my hydro bill – can you help me out?
safety covers can you install one?
Should I run my pump during the day or at night?
There is sand at the bottom of my pool near the jets – what should I do?
What chemicals will you add when closing the pool?
What is your minimum requirement for weekly maintenance?
What should I do if my water is cloudy?
What should I leave out for the pool closing?
What time will you come to close my pool?
What time will you come to open my pool?
What’s included in a full pool opening and safety cover opening?
What’s included in weekly maintenance services?
What’s the difference between salt water and chlorine pools?
When should I close my pool?
When should I open my pool?
When should I test my water after the pool is opened?
When will I be charged?
While you’re opening my pool, will you show me how my pool system works?
Why do you only have a limited amount of maintenance customers?
Why is my pump making loud noises?
Will my pool be sparkling clean after the first vacuum?

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