Frequently Asked Questions

You may be wondering...

Pool Opening Questions

I have a safety cover, is it going to take two visits?

How many visits is a full pool opening?

How long does it take to open my pool?

While you're opening my pool, will you show me how my pool system works?

I want to be home for my pool opening, will you call me on your way?

Do I have to be home for my pool opening?

What time will you come to open my pool?

When should I test my water after the pool is opened?

Will my pool be sparkling clean after the first vacuum?

I've already removed the pool cover myself, can you come and start the system?

I have an attached spa - how much more does it cost to open?

What's included in a full pool opening and safety cover opening?

When should I open my pool?

How do you open a pool?

Pool Maintenance Questions

What is your minimum requirement for weekly maintenance?

How do I sign up for weekly maintenance?

I don't want to take care of the pool at all, what package do I need?

Why do you only have a limited amount of maintenance customers?

Can you test my pool water for me?

Will my pool be sparkling clean after the first vacuum?

What's included in weekly maintenance services?

Billing & Payment Questions

Is there a cancellation or rescheduling fee?

What platform do you use for payments?

Can I pay on-site for maintenance?

Can I pay on-site for closings and openings?

What forms of payment do you accept?

When will I be charged?

General Pool Tips & Questions

How long should my salt cell last?

How long should my pool cover last?

How long should my pump last?

Why is my pump making loud noises?

What should I do if my water is cloudy?

Do I need to backwash if I have a cartridge filter?

I'm vacuuming, but the suction isn't very good. What should I do?

Do I need to backwash after vacuuming?

How do you backwash a pool?

How often should I backwash?

How long should I wait to swim after shocking my pool with chlorine?

Can you test my water for me?

How often should I test my water?

Should I run my pump during the day or at night?

How long should I run my pump?

What's the difference between salt water and chlorine pools?

There is sand at the bottom of my pool near the jets - what should I do?

Installation Questions

Do you build or install pools?

Do you install pool liners?

If my hydro bill is reasonable, do I still need an energy-efficient pump?

How much can an energy efficient pump save on my hydro bill?

Do you install pool pumps?

Do you install safety covers?

My pool is severely impacting my hydro bill - can you help me out?

Still have questions?

Though we want to provide as much helpful information for you, secretly, we also truly love hearing from you!

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Crush Pools proudly provides expert pool maintenance and servicing in Oakville, Burlington, Milton, and Mississauga.

+1 (905) 580-4741

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