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Frequently Asked Questions
You may be wondering...
Pool Opening Questions
I have a safety cover, is it going to take two visits?
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How many visits is a full pool opening?
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How long does it take to open my pool?
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While you're opening my pool, will you show me how my pool system works?
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I want to be home for my pool opening, will you call me on your way?
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Do I have to be home for my pool opening?
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What time will you come to open my pool?
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When should I test my water after the pool is opened?
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Will my pool be sparkling clean after the first vacuum?
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I've already removed the pool cover myself, can you come and start the system?
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I have an attached spa - how much more does it cost to open?
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What's included in a full pool opening and safety cover opening?
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When should I open my pool?
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How do you open a pool?
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Pool Closing Questions
I booked my pool closing but the weather is beautiful, can I reschedule?
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If I have a tarp and water bag cover, is it okay to hold it down with bricks or patio stones?
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What chemicals will you add when closing the pool?
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When should I close my pool?
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How long does it take to close a pool?
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If I want to be home for my pool closing, will you call before you come?
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Do I have to be home for the pool closing?
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What should I leave out for the pool closing?
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What time will you come to close my pool?
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Is there anything I need to do before my pool closing?
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How do you close a pool?
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Pool Maintenance Questions
What is your minimum requirement for weekly maintenance?
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How do I sign up for weekly maintenance?
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I don't want to take care of the pool at all, what package do I need?
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Why do you only have a limited amount of maintenance customers?
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Can you test my pool water for me?
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Will my pool be sparkling clean after the first vacuum?
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What's included in weekly maintenance services?
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Billing & Payment Questions
Is there a cancellation or rescheduling fee?
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What platform do you use for payments?
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Can I pay on-site for maintenance?
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Can I pay on-site for closings and openings?
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What forms of payment do you accept?
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When will I be charged?
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General Pool Tips & Questions
How long should my salt cell last?
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How long should my pool cover last?
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How long should my pump last?
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Why is my pump making loud noises?
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What should I do if my water is cloudy?
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Do I need to backwash if I have a cartridge filter?
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I'm vacuuming, but the suction isn't very good. What should I do?
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Do I need to backwash after vacuuming?
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How do you backwash a pool?
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How often should I backwash?
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How long should I wait to swim after shocking my pool with chlorine?
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Can you test my water for me?
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How often should I test my water?
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Should I run my pump during the day or at night?
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How long should I run my pump?
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What's the difference between salt water and chlorine pools?
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There is sand at the bottom of my pool near the jets - what should I do?
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Installation Questions
Do you build or install pools?
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Do you install pool liners?
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If my hydro bill is reasonable, do I still need an energy-efficient pump?
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How much can an energy efficient pump save on my hydro bill?
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Do you install pool pumps?
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Do you install safety covers?
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My pool is severely impacting my hydro bill - can you help me out?
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Still have questions?
Though we want to provide as much helpful information for you, secretly, we also truly love hearing from you!
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Crush Pools proudly provides expert pool maintenance and servicing in Oakville, Burlington, Milton, and Mississauga.
+1 (905) 580-4741
team@crushpools.com
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